Leave my number

Tracking numbers

Add the courier's number and customers follow the parcel themselves instead of calling you.

1Open the order and set the status to “Shipped”
2Type the number the courier gave you and save
3The customer sees it on their order-tracking page

Every customer gets an order code when they order, and opens the tracking page with that code and their phone number — no account needed.

Related articles

What the order statuses mean
From “Awaiting payment” to “Completed” — and who sees what.
What the buyer sees
Knowing their side of the screen makes answering a customer much faster.
Cancel, return and refund
Three different things — and they do different things to your stock.

Still stuck?

Message us on WhatsApp. Sending your shop name and a screenshot gets you an answer much faster.

Message LaoCart

Want us to do it for you — enter your products, design your covers? That is an optional service, billed separately. See the optional services

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Tracking numbers · LaoCart